The mission of Government of Tamil Nadu is to empower all consumer segments of the State to obtain a just deal in the purchase of goods and services in the State of Tamil Nadu and to uphold consumer rights.


The objectives of Civil Supplies & Consumer Protection Department are:

  • To spread awareness on consumer rights amongst all consumer segments

  • To sensitize manufacturers, service providers on consumer rights and quality

  • To help consumers get justice when affected.

  • To continuously assess policy changes required in each sector for consumer empowerment

  • To identify and weed out unfair trade practices in delivery of goods as well as services

  • To promote sustainable consumption